Placeholders reference

JomForm emails and notifications support dynamic placeholders. When an email is sent, each placeholder is replaced with the real value for that sale or submission. There are two kinds: {...} tokens used as recipients, and {{...}} tokens used inside the subject and body.

Recipient placeholders

Used in the Send to field of a notification rule. A recipient is either a literal email address, {admin_email}, or a submitted field value.

Placeholder	Meaning
{admin_email}	The merchant's account email. Used as a notification recipient — the email is resolved at send time.
{field_id}	The submitted value of a form field, used as a notification recipient (e.g. a buyer's email field). Replace field_id with the actual block id of the field.

Subject & body placeholders

Used in the subject and body of receipt emails and notification rules.

Placeholder	Meaning
{{ref_code}}	The sale's reference code (e.g. the code shown to the buyer and used to look up the sale).
{{amount}}	The formatted sale amount (e.g. 123.45 in the workspace's currency).
{{items}}	A summary of the purchased items (product names and quantities).
{{buyer_name}}	The buyer's name as submitted on the form.
{{form_url}}	The public URL of the form that was purchased.
{{date}}	The date the email is sent.
{{field_id}}	Any submitted form field value. Replace field_id with the actual block id of the field (e.g. {{email}} for a field whose id is email).

Example

Subject: Jualan baharu — {{ref_code}}
Body:
  Rujukan : {{ref_code}}
  Jumlah  : RM {{amount}}
  Item    : {{items}}
  Pembeli : {{buyer_name}}
  Borang  : {{form_url}}